Investigating is maybe the most imperative duty of a system tasks group. At the point when IT administrations are hindered or corrupted, engineers and administrators race to analyze and remediate the issue. Consistently tallies, since exchanges, worker profitability, and consumer loyalty all endure while the system group is accomplishing this work. Given the stakes, arrange the board instruments must have all around characterized work processes and specialized usefulness to help the investigating procedure. Sadly, numerous devices are letting system administrators down. Main driver investigation (RCA)is the basic part of system investigating. System engineers must frame a hypothesis of the issue and test that hypothesis. Simply after they have affirmed their hypothesis of the issue would they be able to push ahead unhesitatingly with an answer. Throughout the years, organize chiefs have disclosed to EMA that RCA is one of the most tedious parts of their activity. Given that orga...